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WhatsAgentAI, WhatsApp Automation by WixzelLive

WhatsAgentAI: self-hosted AI agents for WhatsApp Your business, answering.
On WhatsApp.

Agents grounded in your business data, handling sales, support, and customer conversations.Incoming text messages answered at any hour, with a person able to step in at any point.WhatsAgentAI connects through a self-hosted Evolution API instance using WhatsApp Web pairing, not Meta's WhatsApp Business Platform. Bulk sending on an unofficial client can get a number banned.

Buy on Wixzel StoreDocumentation included with purchase.

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What it does

Automated conversation that still reads as your business.

  • Knowledge-based AI agents

    Train the agent on your business details, services, hours, and FAQs, so replies draw on your own information.

  • Intelligent auto-replies

    Incoming messages are answered in context, using the recent chat history and each agent's own system prompt.

  • Centralized smart inbox

    Every conversation in one place, with full chat history and a per-chat switch to turn the AI off and reply yourself.

  • Multi-agent support

    Create multiple agents, each with its own system prompt, model, knowledge, and files. One agent per WhatsApp number answers incoming chats.

  • File sending

    Upload images, PDFs, menus, and price sheets with a trigger description, and the agent sends the right one when a customer asks.

  • Campaign broadcasting

    Send a message, with an optional image or document, to a list of contacts, with a delay of a few seconds between sends.

  • Self-hosted

    Deploy on your own Linux server with the included setup script. Chats, leads, and settings are stored in your own MongoDB database.

Who it's for

For anyone whose customers are already on WhatsApp.

  • Business owners

    Common questions answered at any hour, and you step in when a chat needs you.

  • SaaS founders

    Run it as a multi-tenant SaaS with plans, usage limits, and built-in payment gateways.

  • Agencies

    Give each client their own account, WhatsApp numbers, and agents on one deployment.

How it works

How WhatsAgentAI works

Running, in 4 steps.

  1. 1

    Connect WhatsApp

    Create an instance and scan the QR code with WhatsApp to link your number through your self-hosted Evolution API.

  2. 2

    Train on your business

    Add your business details and FAQs, and upload the files the agent can send.

  3. 3

    Go live

    The agent handles incoming messages, with human takeover available at any point.

  4. 4

    Track activity

    The dashboard shows AI replies sent, leads by status, campaigns, and a seven-day chart of messages.

Use cases

What WhatsAgentAI is used for

Where it earns its place.

  • Selling in chat

    Answer product and service questions from your knowledge base and send the catalog or price sheet when a customer asks.

  • Support around the clock

    Answer the common questions immediately, and take over from the inbox when a chat needs a person.

  • Lead capture

    Every new chat is saved as a lead with a status of new, contacted, or closed, ready for follow-up.

  • Menus, brochures, and price sheets

    Restaurants and service businesses send the right file when a customer asks for it.

  • Broadcast campaigns

    Send a message, with an optional image or PDF, to a list of contacts, and let the agent answer the replies.

Comparison

WhatsAgentAI vs. alternatives

How WhatsAgentAI compares.

vs.WhatsAgentAIAlternative
Rule-based WhatsApp botsReasons over your business dataDecision trees, lost when a question goes off-script
Human support teamsImmediate, at any hourShifts, queues, slower at night
WhatsApp plus a chat model, manuallyIntegrated inbox, multiple agents, files sent automaticallyCopy and paste, hard to scale
FAQ

Frequently asked questions

Common questions about WhatsAgentAI.

What is WhatsAgentAI?

WhatsAgentAI is a self-hosted platform that runs AI agents on WhatsApp. The agents are trained on your business details and FAQs and handle sales, support, and customer conversations around the clock, with an inbox where a person can take over any chat.

Does it use the official WhatsApp Business API?

No. WhatsAgentAI connects through a self-hosted Evolution API instance using WhatsApp Web pairing: you scan a QR code with WhatsApp to link the number. It does not use Meta's WhatsApp Business Platform or Cloud API. Bulk sending on an unofficial client can get a number banned.

What can the agent do beyond replying?

A WhatsAgentAI agent can send the images, PDFs, and documents you upload, such as menus, brochures, and price sheets, when a customer's message matches the trigger description you set for each file. Every new chat is saved as a lead, and a person can take over any conversation from the inbox.

How is it trained on my business?

For each WhatsApp number, WhatsAgentAI stores a knowledge base: business name, description, services, working hours, location, and question-and-answer entries. Each agent can add that knowledge to its own system prompt, and it reads the last 10 messages of the chat before replying. Uploaded files are sent to customers; they are not read as knowledge.

Can humans take over a chat?

Yes. In the WhatsAgentAI inbox you can switch the AI off for a chat, reply personally, and switch it back on. Sending a manual reply pauses the AI for that chat automatically.

Does WhatsAgentAI reply to voice notes, images, or group chats?

No. WhatsAgentAI replies to text messages in one-to-one chats. Group chats are skipped, and messages without text, such as voice notes and images, get no AI reply.

Does WhatsAgentAI include AI usage?

No. WhatsAgentAI uses OpenRouter for AI replies, and the purchase does not include AI usage credits. You add your own OpenRouter API key; cost depends on the model you choose and your message volume.

What do I need to run WhatsAgentAI?

WhatsAgentAI runs on a Linux VPS: Ubuntu 22.04 LTS is recommended, with at least 2 GB of RAM, root access, and domain names for SSL. The included setup script installs Node.js, MongoDB, Docker, PM2, and Evolution API, and a deploy script configures Nginx and HTTPS with Let's Encrypt.

Can I run WhatsAgentAI as a SaaS for my own customers?

Yes. WhatsAgentAI is multi-tenant: an admin panel manages users and plans, each plan sets limits on agents, leads, and campaigns, and customers pay through Stripe, PayPal, Razorpay, or Dodo Payments.

Where can I buy it?

WhatsAgentAI is sold on Wixzel Store. The purchase includes the full backend and frontend source code, an automated setup script, documentation, and future updates. The link is on the product page.